GDPR, Personal data and Cookies

1 Personal data

Cruise-service.no does not share personal information with others, or use the information for purposes other than those stated in this privacy policy

To make a reservation on Cruise-service.no, we need your name, address, mobile number and e-mail. This is necessary to be able to register your reservation request, keep you up to date with statuses and contact you should there be a need according to your reservations.

We are required to store order information in connection with accounting, fee handling and any cancellation. This history is deleted after ten years.

For different purposes, we may need other personal data. Which personal data and the purpose of this is described here in the privacy policy.

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1.1 Your rights

You have the right to access your personal data that Cruise-service.no has registered in accordance with current legislation. You can at any time request to receive this information free of charge in accordance with the legislation.

You can also, at any time, ask us to delete or correct your personal data, provided that we are not obliged to keep them in accordance with applicable legislation or other obligations we have.

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1.2 Archiving of personal data

The Accounting Act requires us to store transaction data for 5 years. In order to safeguard customer's rights in connection with guarantees and complaints in accordance with the Consumer Purchase Act, the Purchase Act and Cruise-service.no's sales conditions, we store purchase history for 10 years.

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1.3 Protection of personal data

Cruise-service.no has good routines and comprehensive measures to ensure that unauthorized persons do not gain access to your personal data, and that the processing of data takes place in accordance with the requirements of current legislation. Examples of such measures are risk assessments, implementation of organizational and physical measures, access management and archiving routines, as well as routines for handling data and following up on requests concerning the right to access, correction and deletion.

Some of these are handled by Wix.com which hosts our website.

You can be confident that Cruise-service.no stores your personal data in a secure manner.

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2 Cookies

We at Cruise-service.no want to ensure that your visit to our website is as simple, stable and useful as possible. To achieve this, we use cookies.

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2.1 What are cookies?

Cookies are small text files that are almost always placed on your computer or mobile device when you visit a website. Cookies do not identify you personally and are not harmful to your computer or mobile device. Websites you visit use them to improve your experience during your visit.

In addition to the fact that we set some cookies ourselves, which are called "first-party cookies", we also work with some partners to give you access to even more great features on our website. These partners set "third-party cookies" that make it possible to deliver their functions through our website. These third-party cookies do not recognize you personally, but can recognize your computer when it visits Cruise-service.no and other websites. This helps to ensure that you have the best possible experience when visiting these websites.

Some cookies, called "session cookies", only remain on your computer while the browser is open and are automatically deleted when you close the browser. Other cookies, called "permanent cookies", remain on the computer after the browser has been closed. With the help of these, websites can recognize your computer when you open the browser later, so that your browsing experience runs as smoothly as possible.

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2.2 What kind of cookies do we use?

Necessary cookies

These cookies help you navigate our website and use the most important features. Without these cookies, our website would not function properly and you would not be able to use features such as reservations or the secure customer account pages.

Cookies for performance and analysis

We at Cruise-service.no want to make your visit to our website as simple and positive as possible. Performance and analysis cookies help us better understand how our website is used and how we can improve your experience.

These cookies cannot be used to identify you personally. They are used to provide us with anonymous information that makes it easier to understand which parts of our website visitors are interested in and whether they are experiencing any errors. We use these cookies to test the design and features of the website, and we use them to monitor how visitors find our pages and how effective our marketing is.

Cookies for social networks

We also want to make it as easy as possible for you to share content from Cruise-service.no with friends in social networks. Social network cookies, usually set by the provider of the social network, make sharing content quick and easy.

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2.3 How can you manage your cookies?

You can set or change your browser controls to delete or disable cookies. If you choose to disable cookies on your computer or mobile device, access to some areas and features of our website may be reduced or restricted. https://allaboutcookies.org/ provides good, simple instructions on how to manage cookies in different browsers.

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